Passport Services

If you've looked at applying for a U.S. passport, you might have seen Andover Public Library listed as an Acceptance Facility on the Department of State's website, travel.state.gov. Although the steps for getting a U.S. passport are quite specific, they aren't difficult. The instructions on the official website are very detailed, including instructions for first time applicants, instructions for minors, processing times, and fee information. Check out their Frequently Asked Questions page if you run into trouble.

Here's what you need to know about applying for a passport through Andover Public Library:

• Our agents are available Monday to Friday from 9:00AM to 4:00PM. Applications are processed on a walk-in basis. No appointments are necessary, but you are welcome to call ahead to verify that an agent will be available at a particular time.
• Agents stop accepting applications promptly at 4:00PM. If you arrive after 3:45PM and there are other applicants waiting to be seen, we cannot guarantee that an agent will be able to see you.
• Saturday appointments are available on a limited basis, from 9:20AM to 11:00AM at twenty minute intervals.
• If you are late for your Saturday appointment, you may be moved to the next available appointment slot, depending on the size of your party and the appointment schedule for that day.
• The library does not have the equipment to take passport pictures. Check the official site for photo guidelines or do a Google search for "passport photo processing" to find a facility that takes pictures in your area.
• We cannot accept cash or credit cards for your passport fee. You must have a check or money order for each application. Remember to check the passport website for fee information.
• The passport desk is not open if the library is closed for federal holidays or inclement weather.

If you have any other questions, call the library at 558-3500 or the passport office at 1-877-487-2778.